This edited collection explores the role of digital inclusion in the welfare and social inclusion of vulnerable people. With interdisciplinary contributors from six continents, working in diverse fields such as digital media studies, social computing, community informatics and cultural studies, the collection brings together theoretical and applied research evidence on three vulnerable population categories: ethnic minorities, older people and people with disabilities. Each section is accompanied by a critical commentary on the research insights presented, from third sector community and policy experts.  

The collection explores whether vulnerable populations face similar experiences andchallenges in relation to their digital inclusion status, stressing the central presence of intersectionality, and arguing for the inclusion of the age, ethnicity/immigration status and disability aspects of ones identity. At the same time, it argues for multi-directional action that tackles intersectional discrimination in the digital realm on behalf of more than one single population category or group.  Challenging popular discourse on the overcoming of digital inequalities in the West, this essential book contends that accounts of non-western contexts do not focus on the parameter of vulnerability or on particular population groups.

Chapter 'Enhancing Older Adults Digital Inclusion Through Social Support: A Qualitative Interview Study. is available open access under aCreative Commons Attribution 4.0 International License via link.springer.com.

PanayiotaTsatsou is Associate Professor at the University of Leicester. Her research interests lie in the areas of digital inclusion and Internet studies. Panayiota has published widely on the role of vulnerable and ordinary people as digital media actors.

PART I. Theoretical and empirical insights into vulnerable peoples digital inclusion.- 1. Resilience and Digital Inclusion: The Digital Re-making of Vulnerability?.-  2. Digital Inequality Research for Digital Publics: A Call for Digital Public and Policy Social Science.- 3. Multidimensional Digital Exclusion and its Relation to Social Exclusion.- PART II. Ethnic minorities digital inclusion.- 4. Understanding the Role of Social Media on the Road to Social Inclusion: The Case of Syrian Refugees in Belgium.- 5. Stories of migration: Exploring the Links Between Emotions and Technologies in the Narratives of Venezuelan Refugees in Brazil.- 6. Digital Citizenship for Older Migrants in Australia: The Need for a Comprehensive Policy Framework.- 7. Critical Commentary:Migrant Populations and Intersectional Discrimination: A Technological Worlds Blind Spot.- Part III. Ageing and digital inclusion.- 8. Digital Exclusion in Later Life: A Narrative Review.- 9. Digital Media Use and Social Inclusion: A Case Study of East York Older Adults.- 10. Enhancing Older Adults Digital Inclusion Through Social Support: A Qualitative Interview Study.- 11. Critical Commentary:Understanding Digital Inclusion of Older People Through a Human Rights Lens.- PART IV. Digital inclusion of people with disabilities. 12. New Cities, Old Prosthesis - Smart Cities, Smart Phones and Disability.- 13. Disability as Smart Equality: Inclusive Technology in a Digitally Advanced Nation.- 14. Digital Inclusion and Social Networks Among Adults with Disabilities in South Korea.- 15. Differently Included: A Decolonial Perspective on Disability and Digital Media in South Africa.- 16. Critical Commentary:Disability, Technology and Intersectionality: Towards the Transformation of Digital and Physical Worlds.- 17. Editors Conclusion: Intersectionality and Other Lessons.