Bristol, 1919. Unsophisticated but steadfast, Megan Williams has been forced to take a job as a kitchen maid at Redcliffe House to support her family when her father becomes too ill. Her sly cousin Lizzie is already a parlour maid with the Fothergill family. But there has never been any love lost between the cousins and Lizzie is determined to make things difficult for Megan. A maelstrom of feuds and jealousies ensnares the upstairs residents and downstairs staff. Megan manages to make friends but she soon finds herself caught between the two sons lustful Harold and kind Robert, who's recently returned shell-shocked from Flanders battlefields. Then Megan is called back home, but she returns carrying a secret of her own that could make her lose everything. Through love and heartache, anguish and betrayal, can Megan finally find a path towards happiness?