In this completely updated new edition, the best-selling author of 101 Great Answers to the Toughest Interview Questions and 101 Smart Questions to Ask on Your Interview takes you step-by-step through the hiring process. Whether you're replacing an employee who's leaving or creating a new position in your organisation, Ron Fry shows you how to write a concise and accurate job description, identify key competencies and translate them into a realistic set of search criteria. ASK THE RIGHT QUESTIONS, HIRE THE BEST PEOPLE. also. shows you: How to attract the best applicants. What to look for when you're screening CVs, in your office or online. What questions you should ask in the interview...and when to ask them. How to listen more effectively to what the applicant is really telling you. How to probe for information the applicant doesn't want to reveal.