A practical guide to the knowledge, principles and skills you need to improve your personal and professional interactions, build your confidence and change your life. Learn how to flex your style of interaction to get on better with other people how to build rapport, reduce conflict, and develop collaborative relationships with positive outcomes for everyone. Relate more successfully to other people, both at work and at homeFlex your style of interacting with others to suit the individualIncrease your confidence as a communicatorDevelop your skills as a leaderGet more out of virtual communication This book will help anyone to be more confident in their relationships with people, both at work and outside work. New to this editionNew chapter: this new edition contains a brand new chapter on leadership Updated and refreshed: refreshed to include new material on getting on with people digitally/when working remotely, and on communicating inclusively and tackling unconscious bias Practical tools, techniques and activities: material to help you put your learning to use right away Free online content: new online workbook for readers to download, in addition to free supplementary templates, self-assessment quiz and videos Table of Contents PART 1 Whats your Style? Chapter 1 Your Brain and You   Chapter 2 What are the Styles and Whats Your Style?  Chapter 3 Being Self-Aware - the Four Styles  Chapter 4 Navigators  Chapter 5 Mobilisers  Chapter 6 Energisers  Chapter 7 Synthesisers  PART 2 How to recognise Styles in other people Chapter 8 Being Aware of Others  Chapter 9 Living and Working with Navigators  Chapter 10 Living and Working with Mobilisers  Chapter 11 Living and Working with Energisers  Chapter 12 Living and Working with Synthesisers  PART 3 How to apply the Styles in your work and life Chapter 13 Strategies for Positive Influence and Impact  Chapter 13 how to maximise influence when communicating virtually Chapter 14 Engaging Communication Chapter 15: Leading Others Chapter 16 Communicating Inclusively Chapter 17 Enhancing your self confidence Chapter 18 Building your Resilience and Re-energising 

Catherine Stothart is a Leadership Coach with 30 years experience in leadership development.  She has coached and trained hundreds of managers in the private sector and in education to engage and motivate their teams and manage and develop themselves.  Her current multinational clients include Airbus and Google. She delivers workshops (in-person and online) to management teams and speaks to professional groups (eg CIPD, CIMA).  Catherine previously held posts in HR and Learning & Development in Ford Motor Company, Mercury Communications and ICL. She is widely connected with an international network - extending to Europe, the USA, Australia and New Zealand - through her role as Director of Events for the British Association of Psychological Type (BAPT).  She speaks at conferences internationally, both in person and online. Catherine has also published Motivation: The Ultimate Guide to Leading Your Team (Routledge 2023) and an e-book Communicating with Positive Impact and Influence (Bookboon 2021). Catherine is a Chartered Fellow of the Chartered Institute of Personnel and Development, has a BA (Oxon) in English, an MSc in Organisational Behaviour from the University of London, and qualifications in coaching, and psychometric testing.

1. Your brain and you2. What are the styles and whats your style?3. Being self-aware the four styles4. Navigators5. Mobilisers6. Energisers7. Synthesisers 8. Being aware of others and managing conflict9. Living and working with Navigators10. Living and working with Mobilisers11. Living and working with Energisers12. Living and working with Synthesisers 13. Strategies for positive influence and impact14. Engaging communication15. Leading others16. Communicating inclusively17. Enhancing your self-confidenceChapter 18 Building your resilience and re-energising