InhaltsangabeWorking group, vi Contributors, vii Foreword, viii Preface, ix Acknowledgements, xii Contact details and further information, xiii Chapter 1 Introduction to human factors in medicine, 1 Chapter 2 Human cognition and error, 10 Chapter 3 Situation awareness, 20 Chapter 4 Leadership and teamworking, 28 Chapter 5 Personality and behaviour, 36 Chapter 6 Communication and assertiveness, 42 Chapter 7 Decision making, 51 Chapter 8 Fatigue and stress, 61 Chapter 9 Key elements in communication: briefing and debriefing, 71 Chapter 10 Organisational culture, 79 Chapter 11 Guidelines, checklists and protocols, 85 Anthology, 91 Index, 9

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