InhaltsangabeWebsite Contents xiii Preface xvii The Difference Between Training and Consulting: Which Annual to Use? xxiii Introduction to The 2013 Pfeiffer Annual: Training xxvii Experiential Learning Activities Introduction to the Experiential Learning Activities Section 1 Experiential Learning Activities Categories 5 The Graham Cracker Challenge: Examining Risk and Reward 13 John Goldberg **Are You Ready? Assessing Change Readiness 17 TeriE Belf Contradictory Preferences: Role Playing 25 Lauri Luoto The ADAPT Problem-Solving Model: Using Interviewing 35 Jennifer Straub, Nicole Russo, Sarah Eckstein, and Daniel Eckstein **Pop Goes the Bottom Line!: Examining the Impact of 51 Feedback on Performance Ken Steiger **Preparing Leaders for the Future Topics Throwing Kisses: Encouraging Desired Behaviors 57 Marilyn Marles Congratulations!: Mixing It Up 61 Jan Yuill iQR Codes for Training: Improving Learning and Performance 65 Kella B. Price Dialogue: Using Discussions to Facilitate Learning 77 Mohandas Nair Buzz, Buzz: Increasing Participant Engagement 81 Sandra A. Shelton Superpowers: Learning to Improve Performance 87 Lisa Strick **The Creative Leader: Measuring Creativity Characteristics 97 Shirley Copeland **The Leadership Pyramid: Exploring Skills of Successful Leaders 103 J. Alexis Mamber Editor's Choice Introduction to the Editor's Choice Section 109 The Thinker's Test: A Learning Experience for Thinking More Clearly, Creatively, and Cleverly 111 Karl Albrecht Build a Better "To Do" List 117 Lou Russell The Cents of It All: Employee Value Simulation 123 Lily Cheng and Peter Cheng iCutting Edge Topics Inventories, Questionnaires, and Surveys Introduction to the Inventories, Questionnaires, and Surveys Section 127 Measuring Innovators and Adopters for Web 3.0 129 Sacip Toker and James L. Moseley The Manager Quality Performance Index (MQPI): Driving Superior People Results Through Measurement 147 Allan H. Church, Michael D. Tuller, and Erica I. Desrosiers Articles and Discussion Resources Introduction to the Articles and Discussion Resources Section 167 **SelfReflection: A Key Leadership Competency 171 Deb Pastors **Considering the "Soft" Aspects of Decision Making 175 Erwin Rausch and Charles Anderson The Supervisor's Motivational Tool Kit 187 Deborah Spring Laurel iA Positive Vision for 2020: The Confluence of Information Technology with T&D 191 Phillip E. Nelson and Teri-E Belf Toward a Healthy World: Meeting the Leadership Challenges of the 21st Century 199 Sherene Zolno Keeping Training Alive in a Recovering Economy 207 Kurt Iskrzycki, Susan Cain, and Tim Buividas What Makes Up the Most Beloved Activities? Framework for Rapid Training Activity Creation 213 Lauri Luoto Planning, Not Playing: Training Through Simulation Design 219 Noam Ebner and Daniel Druckman **Leadership and Accountability Lecturette 235 Phil Van Horn **Developing Values-Based Leaders 239 Homer H. Johnson **I Have Seen the Future and It's Not What It Was Cracked Up to Be 251 Leonard D. Goodstein **Connecting the Dots: Developing Leaders Who See the Big Picture 267 Catherine J. Rezak Contributors 281 Contents of the Companion Volume, The 2013 Pfeiffer Annual: Consulting 285 Pfeiffer Publications Guide 289

InhaltsangabeWebsite Contents xiii Preface xvii The Difference Between Training and Consulting: Which Annual to Use? xxiii Introduction to The 2013 Pfeiffer Annual: Training xxvii Experiential Learning Activities Introduction to the Experiential Learning Activities Section 1 Experiential Learning Activities Categories 5 The Graham Cracker Challenge: Examining Risk and Reward 13 John Goldberg **Are You Ready? Assessing Change Readiness 17 TeriE Belf Contradictory Preferences: Role Playing 25 Lauri Luoto The ADAPT Problem-Solving Model: Using Interviewing 35 Jennifer Straub, Nicole Russo, Sarah Eckstein, and Daniel Eckstein **Pop Goes the Bottom Line!: Examining the Impact of 51 Feedback on Performance Ken Steiger **Preparing Leaders for the Future Topics Throwing Kisses: Encouraging Desired Behaviors 57 Marilyn Marles Congratulations!: Mixing It Up 61 Jan Yuill iQR Codes for Training: Improving Learning and Performance 65 Kella B. Price Dialogue: Using Discussions to Facilitate Learning 77 Mohandas Nair Buzz, Buzz: Increasing Participant Engagement 81 Sandra A. Shelton Superpowers: Learning to Improve Performance 87 Lisa Strick **The Creative Leader: Measuring Creativity Characteristics 97 Shirley Copeland **The Leadership Pyramid: Exploring Skills of Successful Leaders 103 J. Alexis Mamber Editor's Choice Introduction to the Editor's Choice Section 109 The Thinker's Test: A Learning Experience for Thinking More Clearly, Creatively, and Cleverly 111 Karl Albrecht Build a Better "To Do" List 117 Lou Russell The Cents of It All: Employee Value Simulation 123 Lily Cheng and Peter Cheng iCutting Edge Topics Inventories, Questionnaires, and Surveys Introduction to the Inventories, Questionnaires, and Surveys Section 127 Measuring Innovators and Adopters for Web 3.0 129 Sacip Toker and James L. Moseley The Manager Quality Performance Index (MQPI): Driving Superior People Results Through Measurement 147 Allan H. Church, Michael D. Tuller, and Erica I. Desrosiers Articles and Discussion Resources Introduction to the Articles and Discussion Resources Section 167 **SelfReflection: A Key Leadership Competency 171 Deb Pastors **Considering the "Soft" Aspects of Decision Making 175 Erwin Rausch and Charles Anderson The Supervisor's Motivational Tool Kit 187 Deborah Spring Laurel iA Positive Vision for 2020: The Confluence of Information Technology with T&D 191 Phillip E. Nelson and Teri-E Belf Toward a Healthy World: Meeting the Leadership Challenges of the 21st Century 199 Sherene Zolno Keeping Training Alive in a Recovering Economy 207 Kurt Iskrzycki, Susan Cain, and Tim Buividas What Makes Up the Most Beloved Activities? Framework for Rapid Training Activity Creation 213 Lauri Luoto Planning, Not Playing: Training Through Simulation Design 219 Noam Ebner and Daniel Druckman **Leadership and Accountability Lecturette 235 Phil Van Horn **Developing Values-Based Leaders 239 Homer H. Johnson **I Have Seen the Future and It's Not What It Was Cracked Up to Be 251 Leonard D. Goodstein **Connecting the Dots: Developing Leaders Who See the Big Picture 267 Catherine J. Rezak Contributors 281 Contents of the Companion Volume, The 2013 Pfeiffer Annual: Consulting 285 Pfeiffer Publications Guide 289

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