The three volumes inThe Encyclopedia of Human Resource Management offer a comprehensive review of the essential issues and most important information available on the topic. Each volume in the encyclopedia contains contributions from some of the most celebrated names in the field of human resource management (HRM) and addresses the myriad challenges faced by today's human resource professionals.

Volume 1 puts the focus on the definition of terms and practices that are most relevant to today's human resource management (HRM) professionals. The contributors bring an up-to-date perspective of HRM definitions and practices and for ease of access, the terms are presented in alphabetical order. Each contributor includes the most recent research on a particular topic and summarizes a new and progressive definition of these important terms. The book begins with an enlightening discussion of the evolving practice of talent management and contains the following topics: Affirmative Action, Assessment, Business Ethics, Campus Recruitment, Career Development, Compensation, Drug Tests, Employee Relations, Flexible Benefits, Glass Ceiling, HR Metrics and Analytics, Mergers and Acquisitions, National Labor Relations Act, Quality Circles, Recruitment and Selection, Self-Directed Work Teams, Social Responsibility, Strategic Human Resource Management, Training Needs Analysis, Work Family Balance, and more.

The Encyclopedia of Human Resource Management gives human resource professionals the knowledge, information, and tools needed to implement the best practices in the field.

William J. Rothwell, Ph.D., SPHR, professor of Workforce Education and Development, Department of Learning and Performance Systems, Pennsylvania State University and president of Rothwell and Associates, Inc. He is the author, coauthor, or editor of over 60 books and hundreds of articles and book chapters on human resource management, training, and development.

Robert K. Prescott, Ph.D, SPHR, is associate professor of Human Resource Management at the Crummer Graduate School of Business at Rollins College in Winter Park, Florida. He is the coauthor of The Strategic Human Resource Leader.

Introduction to Volume One xiiiRobert K. Prescott

1. The Evolving Practice of Talent Management 1Brian E. Wilkerson

2. Multi-Rater (360-Degree) Feedback Instruments 7Curtis D. Curry

3. Action Learning 13Yongho Park

4. Age Discrimination in Employment Act of 1967 (ADEA) 17Katy Lynn Wilson

5. Adverse Impact 24Kyle E. Brink

6. Affirmative Action 30Wanda M. Costen

7. Affirmative Action Plans 35M. Edward Krow

8. Appreciative Inquiry 42Michele L. Newhard

9. Assessment 50Mimi Hull

10. Background Investigation 57Toni Arnold

11. Behavior Modeling 62Yeonsoo Kim

12. Employee Benefi ts 68Dawn Denniston Peterson

13. Burnout 75Michele L. Newhard

14. Business Ethics 83Thomas J. Horvath

15. Campus Recruiting 90Erin G. Howarth

16. Career Development 98Judy Y. Sun, Greg G. Wang

17. Change Management 103Greg G. Wang, Judy Y. Sun

18. Child and Elder Care 107Danielle Tavernier Spears

19. Civil Rights Acts 112Emily R. Wilkins

20. Civil Rights Act of 1991 118John M. Bagyi, Wendy S. Becker

21. Consolidated Omnibus Budget Reconciliation Act (COBRA) 123Dawn M. Fleming

22. Collective Bargaining 127William B. Werner

23. Comparable Worth 131Wanda M. Costen

24. Compensation 136Danielle Marie Bologna

25. Corporate University 143Yongho Park

26. Crisis Management 147Nellie J. Brown, Nancy J. Lampen

27. Corporate Social Responsibility 153Philip H. Mirvis

28. Culture 160Ken Hultman

29. Disciplinary Procedures 165Wanda M. Costen

30. Drug Tests 169Brandon Bruce Vargo

31. Employee Wellness Programs 174Steven N. Waller, Lebron P. Moten

32. Employment-at-Will 180Judith Kish Ruud, Wendy S. Becker

33. Employee Relations 186Andrea Burns

34. Equal Pay Act of 1963 191Emily R. Wilkins

35. Executive Compensation 197Traci M. Pauley

36. Executive Education 203Gerri Hura

37. Executive Order 11246 209Deborah Kaplan-Wyckoff

38. Executive Search Firms 213John D. Piccolo

39. Flexible Benefi ts 217Maurie Caitlin Kelly

40. Fair Labor Standards Act of 1938 222Deborah Kaplan-Wyckoff

41. Glass Ceilings 227Yongho Park

42. Global Supply Chain Management for HR 231Martin K. Starr

43. Global Teams 239Tracy H. Porter, Sharon E. Norris

44. Grievance 243William B. Werner

45. Guilds 247Maurie Caitlan Kelly

46. HR Metrics and Analytics 252Donald P. Rogers

47. Human Resources Compliance 258Peter M. Wald, Marcus Winterfeldt

48. Human Resource Strategy 264Laura A. Mindek

49. Mergers and Acquisitions 270Jim Bowles

50. Human Resource Management 275Donald P. Rogers

51. Internships 279Jennifer Belinda DeSormoux

52. Job Analysis 284Katy Lynn Wilson

53. Job Design 288Sharon E. Norris, Tracy H. Porter

54. Job Satisfaction 292Wanda M. Costen

55. Leadership Development 296Robert K. Prescott, Keri Laine Williamson

56. Learning and Development 302Karen L. Milheim

57. Leisure Counseling 305Steven N. Waller

58. Loyalty 310Andrea Burns

59. Merit Pay 314Karen McMillen Dielmann

60. National Labor Relations Act 317Cory Smith

61. National Labor Relations Board 321William B. Werner

62. Negligent Hiring 324David Washington

63. New Employee Orientation 327Jim Bowles

64. Ombuds 331John Dolan

65. Organizational Citizenship 336Victoria Derderian

66. Outsourcing 341Ashley Snyder

67. Pay Grades 346Karen McMillen Dielmann

68. Performance Aids 348Robert D. Jackson

69. Performance Management 353D. Renee Tanner

70. Progressive Discipline 359Wanda M. Costen

71. Project Management 363Lynda Carter, Gerri Hura

72. Quality Circles 370Eric Bergstrom

73. Recreation Programs 373Steven N. Waller, Ni-Eric D. Perkins

74. Recruitment and Selection 379Wanda M. Costen

75. Self-Directed Work Teams 388Wendy S. Becker

76. Social Responsibility 395Peggy B. Fayfich

77. Strategic Human Resource Management 403Donald P. Rogers

78. Succession Planning and Management 410Lori A. Johnson-Vegas, Kathleen E. Wolfhope

79. Training Needs Analysis 417William J. Rothwell

80. Virtual Teams 421Wendy L. Bedwell, Eduardo Salas

81. Work Values 426Agata Dulnik

82. Work/Family Balance 432Michele L. Newhard

83. Workplace Chaplaincy 443Steven N. Waller

84. Wrongful Discharge 448David Washington

Contributors 453

Subject Index 473

Name Index 487