Beschreibung
A practical "how-to" guide to changing the way you think about your emotionsBestselling personal development author Gill Hasson is back with this pocket sized guide to dealing with your emotions. Learn how to understand yourself and those around you with practical tips and tricks that will help you be more assertive, forge stronger relationships and manage anxiety.
Did you know that the way you approach your own thoughts and feelings determines your happiness and success in every area of your life? Just think about it for a second, it's not necessarily the smartest people that are the most successful or the most fulfilled in life, being clever or highly skilled isn't enough. Your ability to manage your feelings, other people and your interactions with them are what makes all the difference.
This highly practical book is full of advice, tips and techniques to help you:Understand and manage your emotionsBecome more assertive and confidentDevelop your social skills and your interactions with othersHandle difficult situations, events and other people
TheEmotional Intelligence Pocketbook is your practical "how-to" guide for understanding yourself and those around you.
Autorenportrait
Gill Hasson is a bestselling personal development author, whose reassuring approach has helped thousands of people develop and understand the skills they need to lead a more peaceful, stress-free life. She works with people from diverse backgrounds and situations. Her key motivation is her belief in the ability of people to positively change their way of thinking - about life, other people, and themselves. She works in adult education, is an associate tutor at the University of Sussex, and delivers training for QA, one of the UK's largest training providers, and Mumsnet, the UK's largest website for parents.Gill is a freelance journalist and writes articles on personal development and ?relationships for a variety of magazines, includingPsychologies andTake A Break, and for a number of websites.With Sue Hadfield she is the author of two books,How to be Assertive in Any Situation andBounce: Use the Power of Resilience to Live the Life You Want. She is the sole author ofBrilliant Communication Skills,Brilliant Emotional Intelligence (both published by Pearson), and with Capstone has publishedMindfulness,Emotional Intelligence,How to Deal with Difficult People which reached the #3 spot in theSunday Times Bestseller list,Mindfulness Pocketbook andOvercoming Anxiety.
Inhalt
Introduction 1
Part 1: Understanding Emotions 5
Knowing why we have emotions 6
Understanding the aspects of emotions 8
Understanding the positive intent of emotions 10
Understanding how emotions are related 12
Tuning into your intuition 14
Understanding non-verbal communication 16
Finding the words for emotions 18
Owning your feelings 20
Meeting emotional needs 22
Recognising beliefs and expectations about emotions 24
Understanding emotional triggers 26
Part 2: Managing Emotions 29
Having confident body language 30
Dialling down heightened emotions 32
Managing stress 34
Managing disappointment 36
Managing regret and remorse 38
Forgiving 40
Managing jealousy 42
Managing envy 44
Managing blame 46
Managing sadness 48
Managing embarrassment 50
Managing loneliness 52
Managing worry and anxiety 54
Managing anger 56
Managing guilt 58
Managing emotional eating and drinking 60
Managing criticism 62
Part 3: Developing your Emotional Intelligence 65
Practising positive thinking 66
Managing change 68
Having courage 70
Keeping an open mind: Being curious 72
Developing patience 74
Developing willpower 76
Making decisions 78
Accepting 80
Establishing boundaries and limits 82
Asserting what you want 84
Building confidence 86
Acting as if 88
Part 4: Developing your Social Intelligence 91
Listening for feelings 92
Empathising 94
Managing someones disappointment 96
Being kind and considerate 98
Managing someone elses anger 100
Motivating and inspiring 102
Making compromises 104
Delegating 106
Understanding and managing group dynamics 108
Shutting someone up. Nicely. 110
Managing the silent treatment 112
Giving criticism 114
About the Author 116
More Quotes 117
Useful Websites 118
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