This book provides a concise and readable introduction to the complexities of organisational behaviour. Dealing with all of the key features, it takes each in turn and introduces and develops them in an easy-to-follow and step-by-step approach. It covers the familiar features of leadership and motivation in a fresh and direct point of view, and deals extensively with the great impact of technological and social changes of working life. Aimed at those studying business and management for the first time, Mastering Organisational Behaviour also serves as a valuable introductory reader for those wishing to develop further their interest in this subject.

RICHARD PETTINGER is Lecturer in Management at University College London. He has worked extensively in companies, public services and the non-profit sector. He is the author of over twenty books, including Introduction to Management and Mastering Basic Management (with E. C. Eyre), also published by Macmillan.